We are currently seeking and Administration Assistant and Senior Psychologist!
Who we are:
At Mind in Mind Psychology, we believe the way we treat our team directly shapes the care we provide to our clients. We are committed to creating a workplace that is supportive, inclusive, and grounded in psychological safety.
You can expect:
A genuinely supportive and respectful team culture
Leadership that values transparency, fairness, and open communication
A neurodiversity-affirming workplace that recognises different thinking and communication styles
An inclusive environment that warmly welcomes LGBTQIA+ individuals and families
Flexibility and understanding where possible, recognising that life outside of work matters
A calm, professional environment that prioritises kindness and respect
We aim to create a workplace where people feel safe to ask questions, make mistakes while learning, and contribute ideas for improvement. Our team works collaboratively and values initiative, reliability, and thoughtful problem-solving.
We are a small practice with a strong sense of shared purpose. Everyone’s role matters, and we take pride in running an ethical, organised, and client-centred service.
Reception & Administration Assistant (Casual)
Role Purpose
To support the smooth day-to-day running of the practice by providing front-desk reception services and administrative support to clinicians, management, and the practice owner. The role also supports accurate and timely processing of client bookings, payments, and general office operations.
Key Responsibilities
Reception & Client Support
• Answer phones and respond to enquiries in a professional and friendly manner
• Manage client bookings, cancellations, and rescheduling
• Maintain accurate and up-to-date appointment diaries
• Send appointment reminders and new client information
• Ensure client records are updated with relevant information
• Maintain a welcoming, tidy, and professional reception and waiting area
Administration
• Set up and maintain client files in accordance with confidentiality requirements
• Scan and upload documentation to client records
• Manage incoming mail, emails, and messages
• Complete daily administrative and reception checklists
• Maintain office supplies and stock levels
• Support referral administration and general practice administration as required
Billing & Payments
Process client payments and cancellation fees
Assist with Medicare and third-party billing processes
Manage invoices and daily payment reconciliation
Support follow-up of outstanding accounts when required
Skills & Experience
Strong customer service and communication skills
Excellent attention to detail and organisation
Ability to manage multiple tasks and prioritise effectively
Comfortable working with practice management software
Experience in a health or allied health setting (desirable)
Other Requirements
Willingness to undertake a criminal history check if required
Acknowledgement
This position description is not exhaustive and may change to meet the practice's needs.
How to Apply
If this role sounds like a good fit for you, we’d love to hear from you.
Please complete the application form below and upload your resume.
Contact us online for more information.
Senior or Clinical Psychologists
Role Purpose
We would love to hear from highly motivated and passionate Senior or Clinical Psychologists who are interested in joining our team in Spotswood. We are less than one minute from the Westgate Freeway and just 5 minutes walk from Spotswood train station.
Our Areas of Interest:
Trauma - We currently have a strong focus on trauma and we are particularly keen on promoting EMDR and Schema Therapy.
Chronic Pain - We offer support to those with Chronic Pain and have positive relationships with other specialists to ensure clients are receiving collaborative care.
Neurodivergence and Neurodevelopment - We offer assessment and therapy to children and adults, and are well equipped with psychometric tools.
If your experience doesn’t fit with these areas of interest, that’s okay! We have plenty of referrals for we have great relationships with a variety of referral sources and we receive referrals for clients with a range of presenting concerns so we are confident that we will be able to fill your books with your preferred clients.
What we offer:
If you are the right fit for our team we will support you. You will be part of an expanding team, which means you will have a space to voice your opinions and contribute ideas and direction. It also means that you will have some flexibility in making the role right for you.
For the right candidate, here is what’s on offer…
Clinical supervision with a Board Approved Supervisor
Irrespective of where you are in your career, we will help to establish CPD goals and offer support with this. Depending on your commitment to Mind in Mind Psychology, we can offer funding towards training and development. We believe that the more skilled and confident you are, the more you will be contributing to our clients and, therefore, the practice.
We have quite a healthy test library if you are interested in assessment work and can support you to build your assessment skills if you need it.
We also have a strong resource library and lots of templates to make your job easier.
We host early career psychologist peer supervision sessions - all employees are invited.
We will bring in guest speakers as per training and development requirements.
Administrative support is provided to make your day run smoothly.
We offer highly competitive remuneration!
Who we are looking for:
A motivated and passionate Psychologist with AHPRA registration
We would love to hear from people with:
Experience in child and adolescent mental health.
Experience in child and adolescent assessment (preferably those with experience in ADHD, Autism and SLD assessments).
Trauma-informed therapist, or a willingness to develop skills in working with trauma.
Competency and comfort using technology (e.g. Telehealth)
How to Apply
If this role sounds like a good fit for you, we’d love to hear from you.
Please complete the application form below and upload your resume.